Sr Associate Business Operations Specialist

October 25, 2025

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About the position

Responsibilities

Define and implement standards and best practices of the Sales enablement platform for building pages, creating and applying graphic images, uploading content and assisting with upholding platform governance, perform Q/A checks and more
Develop and collaborate on the continued growth of platform templates, features and standards to guarantee an exceptional UX
Create and support maintenance of project documentation, to guarantee quality and consistency
Support, research, and analyze performance and KPI impact for platform content to identify new opportunities for improvement and make recommendations
Assist in growing performance by staying up to date with trends and best practices
Establish and build relationships with internal clients and project stakeholders that characterizes partnership, cooperation and trust while maintaining the platform integrity and UI/IX governance standards

Requirements

At least 3 years of experience.
Bachelor's degree, preferably in Business, Marketing, Training and Development, or related field.
Experience researching, analyzing and/or reporting information
Highly collaborative and self-managed
Ability to adhere to deadlines, multitask, prioritize, and manage time effectively with strong problem-solving, and project management skills
Ability to build pages using WYSIWYG tools
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)
Detailed oriented and quality focus
Proven experience using Adobe Photoshop or other graphic editor programs
Basic knowledge of web metrics and testing methodology

Nice-to-haves

Excellent organizational, interpersonal, time management, communications, problem-solving, leadership, and decision-making skills
Attention to detail and operational rigor
Ability to develop creative solutions to complex problems
Self-starting, self-motivated

Benefits

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS.
Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan.
An industry-leading 401k plan.
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.

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