Warehouse Support Specialist

November 4, 2025

Other Jobs To Apply

Baker Distributing Company is one of the largest distributors of HVAC, refrigeration, and food service equipment in the U.S. We have been in business for nearly 75 years and are visionaries, innovating the distribution industry daily as we transform into a world-class supply chain. Our 1,400 employees and 200+ locations serve 50,000 active customers. Our headquarters is in Jacksonville, FL, and we are a subsidiary of Watsco (NYSE: WSO).

At Baker, we utilize emerging technologies and innovations to diversify our portfolio and enhance our service offerings, delivering a best-in-class customer experience.

People are the core of our business—our employees, our suppliers and vendors, and our customers. We value experienced professionals and are always seeking new talent with fresh ideas. If you respect yourself and others, uphold integrity, strive for consistency and excellence, and embody teamwork, we would love to talk with you.

Job Description

Job Summary

The Warehouse Support Specialist at Baker Distributing CDC plays a vital role with a customer-centric focus and knowledge of warehouse procedures. This individual supports our organization by providing customer service to clients and management.

Essential Duties / Accountabilities

Provide customer service support to customers and Baker management
Release transfer and sales orders promptly
Respond to emails from Service Centers efficiently
Maintain and correct transfer and sales orders as needed
Batch orders for UPS and LTL to optimize transportation costs
Screen transfer orders and coordinate approval with purchasing, then process to warehouse
Monitor un-dropped orders, NC status, or pending approval to ensure timely shipping
Ensure orders are uploaded to RF devices before cutoff times
Handle shipping requirements, including expedited loads
Scan receiving documents and file paperwork
Communicate with vendors and carriers regarding PO discrepancies such as shortages, overages, or damages
Follow up on issues until resolved and document PO notes in Mincron
Create and ship vendor returns
Respond promptly to phone and email inquiries
Assist with ordering office and warehouse supplies
Support warehouse activities like receiving, picking, BOL creation, and other duties as needed
Perform other duties as assigned

#J-18808-Ljbffr

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...