Warehouse Returns Processor ID-12336
BSH Home Appliances Corporation – Top Employer US 2024
Tomorrow is our home.
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.
Warehouse Return Processor
Grand Prairie, TX/Full-time
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Your responsibilities
This position will process and categorize home appliance products returned to our regional warehouses, including inspection, recording data, and disposition as per policies.
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Ensure that returned products are processed and made available for resale as quickly and efficiently as possible. Follow written guidelines as to classification of returned products and subsequent final disposition. - Work within company rules and regulations as set out in the Contract of Employment and amendments and in accordance with the Employee Handbook.
- Maintain a safe working environment for both yourself and those around you at all times.
- Only undertake work that you are qualified and able to attempt and that will not put yourself or others at risk of injury.
- Conduct yourself in accordance with the training you have been given in a manner in keeping with our company image and the delivery of the highest levels of customer service.
- Occasionally assist our field service technicians with consumer service calls. This will require driving a company owned vehicle.
- Ensure accuracy of the returns process by diligently following processes and reporting work status daily.
- Report any health and safety issues to the appropriate appointed person. General
- A uniform should be worn while working and maintained in a satisfactory condition
- Perform all other duties as reasonably required that are consistent with both training and experience
- Adhere to all Company processes, procedures, policies and standards
- As a team member, to contribute to the overall success of the team and the Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times
Your profile
- High-School Diploma – Required
- 0-2 Years of Experience (Warehouse environment) – Required
- 1 year experience in a busy warehouse environment. Technical appliance background is a plus.
- High school diploma or equivalent work experience
- Ability to work with minimal supervision
- Current valid driving license
- Excellent customer relations skills
- Functional basic math skills
- Lifting of more than 70 pounds (or seek assistance as necessary)
- Ability to explain issues in an understandable and logical manner
- Ability to make sound fact based decisions in the companies best interest
- Excellent verbal and writing skills
- Travel Percentage – 30%
Your Pay & Benefits
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the maximum payout potential is 200% of target with details laid out within the plan document.
Benefits offered include the following:
- Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
- Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
- Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
- 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- 40 hours of paid sick leave (Non-Production Line)
- 40 hours of paid personal leave (Production Line)
- Employee, friends, and family discount program for company products.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Further information
Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!
At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities we unleash our full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
We participate in E-Verify.