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Virtual Assistant (3:00 pm - 12:00 am US Central Time) ID-3706

State Farm is seeking a dedicated and detail-oriented Virtual Assistant to support our team during the hours of 3:00 PM to 12:00 AM US Central Time. This remote position involves assisting with various administrative tasks to ensure efficient operations and exceptional customer service.

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Responsibilities:

  • Provide administrative assistance, including drafting and editing emails, memos, and other communications.
  • Maintain comprehensive and accurate records.
  • Organize meetings by scheduling, sending reminders, and arranging necessary preparations.
  • Answer phone calls professionally and courteously.
  • Manage executives' calendars, including making appointments and prioritizing sensitive matters.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Requirements:

  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.
  • Proactive problem-solving abilities.
  • Dedication to providing exceptional customer service.
  • Proficiency with computer functions and the ability to learn new software.
  • Ability to multitask and manage time effectively.
  • Prior experience in customer service or administrative roles is preferred.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Flexible work schedule.
  • Opportunities for professional growth and advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health insurance coverage.

Why Join Us?

At State Farm, we are committed to helping customers protect what matters most to them. As a member of our team, you'll be part of a community that values professional and personal growth. We offer a supportive work environment where your contributions are recognized and valued. Join us in making a difference in the lives of our customers.

How to Apply:

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Virtual Assistant (3:00 pm - 12:00 am US Central Time) ID-3706

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