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Strategy and Transformation Advisor, Professional Services ID-6482

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

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About The Team

Stripe’s Professional Services team works with our most strategic users; the strategy and transformation team within the professional services organization serves as a transformation partner to our most strategic frontier users to help them achieve complex business goals, requiring greater certainty of their business outcomes should they choose to invest with Stripe.

What you’ll do

As a Strategy & Transformation Advisor, you will engage with some of Stripe’s most high-profile and valuable customers. Your role will involve providing insights on how our solutions can integrate seamlessly into their existing enterprise ecosystems. By offering integration expertise, you will facilitate the acceleration of clients' understanding, solution design, and implementation processes. Additionally, you will play a key role in securing large Professional Services engagements with strategic clients, leading critical strategic discussions, and developing comprehensive plans and blueprints to transform their payments and financial infrastructure.is an opportunity to sell the candidate on the role. People are motivated to join when they know they can have an impact, show them what that looks like in this role. Write a brief paragraph or two describing the role and how it relates to the broader team goals and company mission.

Responsibilities
  • Work closely with our Go-To-Market teams to identify and develop Professional Services opportunities.
  • Advise customers’ senior leadership on enterprise & solution architecture in relation to our integration processes.
  • Build “art of the possible” proposals, capability & solution blueprints, and business cases for digital transformation engagements.
  • Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
  • Shape Professional Services deals by building and negotiating contracts and Statements of Work (SOW).
  • Autonomously lead complex, multi-party implementation projects in a highly consultative and proactive manner.
  • Engage with Product and Engineering teams to influence product strategy for our largest users.
  • Collaborate with your teammates on strategic projects that improve and scale our implementation process and team operations.
  • Exhibit strong leadership and cross-collaboration skills, enabling informed decision-making and continuous improvement of the overall customer journey with us.


Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • 7+ years of experience in technology/IT consulting and management, with a proven record of excellence in handling strategic customers and technology solutions.
  • 5+ years of experience in solution and/or enterprise architecture related to pre-sales of SaaS products.
  • Proven track record in the pre-sales/sales of sizable service engagements, along with experience in contract and SOW development.
  • Passion for innovation and creating exceptional, reusable professional services offerings while empowering Sales teams to go to market with these products.
  • Strong ability to thrive in high-pressure situations while achieving set objectives and balancing competing priorities.
  • Exceptional understanding of complex business requirements and a talent for crafting tailored solutions.
  • Strong communication and analytical skills, with a keen eye for identifying and improving inefficient processes.
  • Demonstrated ability to navigate ambiguity to generate strategic insights and opportunities.


Preferred Qualifications

  • Knowledge of the sales cycles for SaaS products or technology platforms for strategic enterprise customers.
  • A history of driving cross-functional alignment across diverse stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
  • Experience in building and scaling a Go-To-Market-led growth discipline, encompassing the development of strategy, processes, and operating models.
  • Proven experience in fostering a strong growth culture within a team.
  • Background in a growth-stage Internet/software company and/or the payments industry.
  • Familiarity with APIs and their role in digital solutions.
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