Software Development Engineer II, Global Standards & Customer Excellence ID-15808

May 21, 2025

Description

As a Software Development Engineer II at Amazon, you will be an autonomous contributor responsible for designing, developing, testing, deploying, and maintaining software solutions that drive our business forward. You'll work on complex problems and deliver high-quality code that meets Amazon's rigorous standards. Your role will involve collaborating with team members and contributing to the full software development lifecycle.

Within the Global Standards & Customer Excellence team, you will contribute to an innovative product portfolio designed to advance our long-term objectives. Your primary focus will be on two key initiatives, such as the development of a new versatile, user-oriented auditing platform across multiple business units and geographies, and a leadership checklist for AMZL Logistics.

These platforms will leverage emerging Amazon technologies, including AI and computer visioning, to enhance the platform’s capabilities. The preferable profile is an engineer with front end experience.

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Software Development: design and implement software features and improvements for major portions of your team's systems. Write clean, efficient, and maintainable code that adheres to Amazon's code quality standards. Participate in code reviews, providing constructive feedback to peers.
Technical Leadership: lead the design and implementation of software solutions for complex problems. Make sound technical decisions and trade-offs, balancing short-term needs with long-term maintainability
Project Execution: manage the full software development lifecycle for assigned projects. Work independently with minimal supervision, demonstrating strong problem-solving skills. Deliver projects on time and communicate progress effectively to stakeholders
Operational Excellence: actively participate in operational support for your team's systems. Identify and resolve root causes of operational issues. Implement improvements to enhance system reliability and performance
Customer Focus: Understand the business and customer value of your team's software. Work with stakeholders to ensure solutions meet customer needs and expectations. Proactively identify opportunities to improve customer experience
Continuous Improvement: stay current with industry trends and best practices in software development. contribute to improving team processes and development practices
Collaboration: work effectively with cross-functional teams to deliver integrated solutions.
Communicate technical concepts clearly to both technical and non-technical audiences.

About The Team

At Amazon, we deliver millions of packages daily across our global logistics network. This scale presents both an opportunity and a challenge: how do we maintain consistent, high-quality delivery experiences (which our customers deserve), while operating in diverse markets with varying constraints? The GSCE team exists to solve this fundamental challenge. The GSCE team works backwards from the customer need for a consistent, world-class delivery experience, to build mechanisms that scale standardized, customer-centric processes globally, creating the foundation for continuous improvement .

Basic Qualifications

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language

Preferred Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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