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Retail part time keyholder: Dallas Area ID-12234

We are looking for a Retail Keyholder who is excited to join the leadership team and continue to develop at a growing company. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.

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We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.

 

What You’ll Do:

  • Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores

  • Support onboarding and training great retail associates

  • Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met

  • Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates

  • Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same

  • Answer questions and troubleshoot issues using sound judgment

  • Offer suggestions to innovate and improve our retail experience

  • Anything required to deliver our 100% happiness guarantee

 

Qualifications:

  • Experience as an assistant manager or key holder in a customer service, retail, or hospitality role

  • An engaging personality with strong influence, interpersonal, communication, and relationship-building skills

  • Adaptability and willingness to work flexible hours, including evenings and weekends

  • Strong analytical and problem-solving skills with a track-record of delivering positive business results

  • Interest in design and excitement to work in a creative environment

  • Quick and eager learner of new tools, technology, products, and processes

  • Great time-management, organizational, and problem-solving skills

 

Extra Credit:

  • Degree in art, design, marketing or relevant fields

 

Some Perks:

We’re an incredibly hard-working and creative group. We’re passionate about our customers and their art.

  • Competitive pay

  • Paid Time Off and Paid Sick Time

  • Free frames

  • Team building events

 

Benefits:

  • Employee discount

  • Paid time off

 

Experience Level:

  • 1 year

 

Weekly Day Range:

  • Monday to Friday

  • Weekend availability

 

Work Location: In person

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