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Remote- Sales Representative - Full Time ID-6374

U-Haul isseekingdedicated, energized professionals to work remotely (work from home) who handle high volume, back-to-back inbound calls, matching U-Haul products and services with Customer needs. Sales & Reservations Agents work within defined guidelines, including following a script and advisories, tofacilitatea seamless and efficient Reservation process and Customer journey. Sales experience is preferred but notrequired. 

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Compensation: 

Earn hourly base pay of $13.00 plus discretionary sales bonus, with the potential to earn $17.00-$20.00 per hour and the opportunity for base pay merit increases based on performance(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws). 

Exclusive U-HaulBenefitsDesigned for Your Success: 

  • Career Growth & Development: Unlock your potential with on-the-job training and free online courses at U-Haul University – grow professionally while building a rewarding career. 

  • Comprehensive Health & Wellness Benefits(for eligible candidates): Enjoy full medical coverage, prescription plans, 24/7 access to a physician for your children, virtual doctor visits, along with dental and vision plans to keep you and your family healthy. 

  • Wellness Reimbursement Programs(for eligible candidates): Take care of yourself with reimbursements for gym memberships,Weight Watchers, registered dietician services, and theMindsetApp. 

  • Financial Wellness & Protection: Secure your financial future with U-Haul Federal Credit Union membership, Dave Ramsey’sSmartDollarProgram, tuition reimbursement, plus MetLife auto, home, and life insurance, LifeLock identity theft protection, and business travel insurance. 

  • Plans for Your Future: Build wealth with our Employee Stock Ownership Plan (ESOP) and take advantage of our 401 (k) savings plan for a comfortable retirement. 

Scheduling: 

  • Available to work40 hoursper week, Monday - Sunday with a primary focus of Monday, Thursday, Friday, Saturday, and Sunday: 10:00AM -6:30 PM (Arizona time).   

  • Available to work at least oneweekend dayper week. Priority will be given when providing availability on Monday, Thursday, Friday, Saturday, and/or Sunday. 

  • Working holidays isrequiredto provide support for Customers year-round. On said holidays, scheduling outside your availability to meet business needs may berequired. 

Initial Education/Training: 

Our paid, comprehensive, three-week education program is fast paced and builds upon your existing skill set to prepare you to independently serve U-Haul Customers. Education includes Instructor-led class discussions, role-play, games, simulations, videos, and e-learning modules through U-Haul University. OurInstructorshave all been on the front-line in this role and therefore relate to new Agents and will help support and prepare you as you begin to perform your job duties, including taking live Customer calls the first week. 

Minimum Experience: 

  • One year of Customer Service or Sales experience in a retail setting/environment. 

  • Strong interpersonal and communication skills, including a clear speaking voice, excellent verbal communication, and active listening. 

  • Ability to prioritize, multi-task, and efficiently navigate multiple business software applications. 

  • Successful completion of a job-related assessment. 

Work From Home Requirements: 

  • All work duties, including initialeducation, must be performed at your home address in a private, quiet workspace. 

  • Dependent and/or child-care arrangements must be made as if you are working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours. 

  • A personal home computer which meets the technical requirements (below) to be used during the application process and to perform your job duties. 

Technical Requirements: 

Computerrequirements and internet speeds will be verified upon interview,if hired, and if everexperiencing difficulty/interruption.Additionalrequirements may apply. 

Computer Specifications

  • Operating System: Windows 11 

  • RAM: 16GB minimum (32GB recommended) 

  • Processor: CPU benchmark score of 6,000 minimum (10,000 recommended) 

  • Storage: SSD with at least 5GB free space 

Additional Hardware

  • Webcam (external or built-in) 

  • USB headset (wired) 

Internet Speeds

  • Ping: under 100  

  • Download: 50MB minimum (100MB recommended) 

  • Upload: 5MB minimum (10MB recommended) 

Physical Demands: 

The work involves light physical exertion, including sitting forlong periods, focusing on a computer screen, and taking phone calls using a wired headset. 

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