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Remote On-Call Customer Ambassador | WFH ID-6225

Job Overview

We are thrilled to present a unique opportunity for enthusiastic individuals to join our team as On-Call Customer Ambassadors. This role is ideal for those who possess a strong passion for hospitality and enjoy interacting with a diverse range of people.

Location:

Atlanta, GA 30313 (Online applications only)

Schedule

This is an on-call position offering flexible hours from Monday to Saturday. Specific hours will be discussed during the interview process.

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Key Responsibilities
  • Extend a warm welcome to every customer, ensuring an exceptional level of hospitality.
  • Provide support to team members by equipping them with necessary resources for success.
  • Relay customer feedback and concerns to supervisory staff.
  • Uphold current marketing, wellness, and culinary initiatives.
  • Facilitate weekly promotions and programs designed for guests.
  • Share industry best practices and recognize the contributions of colleagues.
  • Display thorough knowledge of menu items, effectively communicating details to customers.
  • Advocate for effective selling techniques to assist customers in their decision-making process.
  • Ensure food displays are attractive and meet established presentation standards.
  • Perform additional duties as required.

Required Skills

  • Strong interpersonal and communication skills.
  • Ability to lift and/or move up to 50 pounds.

Qualifications

  • While prior experience in events is preferred, it is not a requirement. We welcome all motivated applicants eager to grow and learn.

Career Growth Opportunities

At our company, we prioritize the professional development of our associates by offering hands-on training and keeping our team informed about the latest industry trends. This position serves as a gateway to a rewarding career path in hospitality.

Company Culture And Values

We believe our workforce is our most valuable asset. Our organization is dedicated to fostering a supportive and inclusive environment where individuals can flourish. We are committed to recognizing and valuing the contributions of all team members.

Compensation And Benefits

Compensation for this position ranges from \(18.00 to \)19.00 per hour. Enjoy complimentary meals, uniforms, and laundering services at select locations. Additionally, full-time associates can access a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Insurance
  • Retirement Plan
  • Employee Assistance Program
  • Health and Wellness Programs
  • Discounts on marketplace items
  • Voluntary benefits including critical illness and accident insurance

Join Our Team

If you are ready to make a meaningful impact and become part of a dynamic team, we encourage you to apply. We accept applications on an ongoing basis and look forward to welcoming you.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. All applicants will be considered based on their abilities and experiences, regardless of race, national origin, gender, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...