As a Consultant focusing on the Platform Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon Platform and it’s capabilities, and laying out a technical vision of Falcon Platform and/or Identity roadmap for customers to follow. The role will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

We are currently reviewing applications from candidates based in Central or Mountain Time Zone.

What You’ll Do:

Deployment and Operational Services activities may include:

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applications

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Install CrowdStrike software both remotely and physically

• Develop scripts and processes around software deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Leveraging CrowdStrike applications (Spotlight and Discover as an example) provide support to customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Ability to travel up to 0-25% of the time

What You’ll Need: 

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Deep understanding of software deployment technologies

• Experience with the following technologies: Entra ID, Azure AD, Active Directory, Okta, SSO, MFA

• Familiar with security concepts related to Identity and Access management including: Role-based Access Control, Conditional Access, Authentication Solutions, and Policy Enforcement

• Highly knowledgeable on Windows, Mac, and Linux platforms

• Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

• Good communication and collaboration skills

• Broad experience in computer and network systems security 

• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems 

• High level of motivation; self-starter; results driven 

• Potential for extensive travel and assignment work exists (i.e. 3 month rotation at client site).

Bonus Points:

• Operating Systems: Windows, Linux, Mac 

• Software Deployment: MECM, Intune, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

• Scripting: PowerShell, Python, Perl, Bash, Batch