Payment Processing Associate ID-15968

May 26, 2025

POSITION DESCRIPTION:

The Payment Processing Associate is responsible for executing procedures, such as providing services to clients and internal operations through data entry, verifying payment information accuracy, and processing payments in line with Company guidelines. In addition, this position communicates with vendors, customers, and internal stakeholders regarding payment status and inquiries while resolving issues as needed. This role includes maintaining organized payment documentation for compliance with audit and regulatory requirements and providing service support related to payment. This position reports to the Sr. Payment Processing Specialist or another senior management personnel that the President of the Company may designate.

This position may be remote or based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.

Other Jobs You May Be Interested In

RESPONSIBILITIES

Perform business support or technical work, using data organizing and coordination skills, and/or tasks based on established procedures.
Provide production services to client operations by performing data entry tasks.
Verify the accuracy of payment information, such as invoice amounts, payment terms, and recipient details.
Accurately process the information provided using the posting rules and guidelines set forth by the client.
Communicate with vendors, customers, or internal stakeholders regarding payment status, inquiries, or disputes, aiding and resolving any issues as needed.
Maintain organized and up-to-date documentation related to payments, including invoices, receipts, and other financial records, ensuring compliance with audit and regulatory requirements.
Provide customer service support related to payments, assisting customers or clients with inquiries, payment options, or resolving payment-related issues.
Process Investor Custodian file processing daily
Enhance skills within an analytical or operational process.
Follow standardized procedures and practices.
Work with a moderate degree of supervision.

REQUIRED QUALIFICATIONS

Minimum High school diploma or associate's degree with 2+ years of work experience working in Finance Ops or Payment Processing.
Proficiency with use of computer to maintain records, enter data, type, and make phone calls.
Ability to communicate clearly and professionally with coworkers, supervisors, and customers.
Accurate and efficient work capability working with detailed records and complex information.
Excellent organizational skills involving computer database recordkeeping.
Ability to multitask and manage time effectively.
Understanding of and ability to learn office procedures and operations quickly.

PREFERRED QUALIFICATIONS

Solar Industry experience (Renewable)
FinTech work experience
Work experience or knowledge of Cross border remittance basic financial principles.
Familiarity with financial software and systems.
Understanding of audit and regulatory requirements related to payments and financial records.
Advanced knowledge of Microsoft Office Suite, particularly Excel.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...