Data Entry Question and Answer

~~$150~~ $49

Buy Now

Remote Question and Answer

~~$150~~ $49

Buy Now

Virtual Assistant Question and Answer

~~$150~~ $49

Buy Now

Content Moderator Question and Answer

~~$150~~ $49

Buy Now

Customer Service Question and Answer

~~$150~~ $49

Buy Now

Video Game Tester Question and Answer

~~$150~~ $49

Buy Now

Patient Access Scheduler 1, BHMG Scheduling, FT, 08:30A-5P ID-12459

April 23, 2025

About the position

The incumbent will be responsible for scheduling patient appointments, which include diagnostic, surgical, therapy, physician office visits, and other procedures or treatments. This role involves obtaining and verifying necessary demographic and insurance information, registering patients, and entering data into the scheduling system. The position requires the incumbent to work in a call center type environment, where they will be responsible for meeting individual quality metrics. The role emphasizes the importance of practicing the Baptist Health philosophy of service excellence, which involves providing professional, compassionate, and friendly service to patients of all ages, their families, employees, physicians, and community members. The incumbent will be expected to maintain a high level of customer service while managing a high volume of calls and appointments, ensuring that all interactions reflect the organization's commitment to quality care and compassion. In addition to scheduling, the incumbent will need to demonstrate strong organizational skills and attention to detail, as they will be handling sensitive patient information and ensuring compliance with various regulatory guidelines. The ability to work effectively as part of a team is crucial, as is the capacity to communicate effectively with diverse populations. The role may also involve some basic mathematical calculations, particularly in relation to verifying insurance information and patient data. Overall, this position is integral to the smooth operation of patient access services and plays a key role in enhancing the patient experience at Baptist Health.

Other Jobs You May Be Interested In

Responsibilities

Schedule patient appointments for various services including diagnostic, surgical, therapy, and physician office visits.
Obtain and verify necessary demographic and insurance information from patients.
Register patients and enter data accurately into the scheduling system.
Meet individual quality metrics in a call center environment.
Provide professional, compassionate, and friendly service to patients, families, and community members.
Maintain compliance with regulatory guidelines such as HIPAA, AHCA, EMTALA, and Medicare coverage structure.

Requirements

High School diploma or equivalent (GED, training, or experience).
Completion and passing of the Patient Access training course.
Ability to work in a high volume, fast-paced work environment.
Ability to perform basic mathematical calculations accurately.
Detail-oriented and organized with strong interpersonal communication skills.
Compassionate and excellent customer service skills.

Nice-to-haves

Basic knowledge of medical and insurance terminology.
Experience with computer applications such as Microsoft Office and EMR applications.
Accurate typing skills.
Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare compliance guidelines.
Bilingual in English and Spanish/Creole.

Benefits

Health insurance coverage
Dental insurance coverage
Vision insurance coverage
401k retirement savings plan
Paid holidays and vacation time
Professional development opportunities
Employee discount programs

Back to blog

Yelp Question and Answer

~~$150~~ $49

Buy Now

Amzon Question and Answer

~~$150~~ $49

Buy Now

Netflix Question and Answer

~~$150~~ $49

Buy Now

Disney Question and Answer

~~$150~~ $49

Buy Now

Apple Question and Answer

~~$150~~ $49

Buy Now

Southwest Airline Q & A

~~$150~~ $49

Buy Now

Delta Airline Q & A

~~$150~~ $49

Buy Now

Costco Question and Answer

~~$150~~ $49

Buy Now

American Question and Answer

~~$150~~ $49

Buy Now

Walmart Question and Answer

~~$150~~ $49

Buy Now

Tesla Question and Answer

~~$150~~ $49

Buy Now

Google Question and Answer

~~$150~~ $49

Buy Now

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

About the position

Other Jobs You May Be Interested In

Responsibilities

Requirements

Nice-to-haves

Benefits

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?