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Parking & Transportation Manager - Full Time ID-11131

Description

Position at Rip City Management

Become a part of the team behind the team.

As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We are blazing trails toward winning championships on and off the court.

We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!

As our Parking & Transportation Manager , you will manage and maintain the operation of all Rose Quarter-administered parking facilities and surfaces. This position will act as a leader of the Rose Quarter facility and event operations, ensuring that customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives aligned with the Rose Quarter standards.

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DAY-TO-DAY:

  • Manage daily parking and traffic operations for the Rose Quarter, including event operations, staff and tenant passes, and third-party needs.
  • Actively oversee 7 parking lots, coordinate event vehicular and pedestrian traffic to minimize congestion, and maintain parking facilities and equipment.
  • Establish and maintain effective working relationships with PBOT, ODOT, and city representatives to ensure Rose Quarter's involvement in surrounding construction projects.
  • Track and analyze financial reports to maximize revenue capture and cost-effectiveness.
  • Administer and implement parking operation policies and procedures while staying current with new technology and methods for process improvements.
  • Provide social media and navigation app updates on traffic and parking availability, as needed.
  • Collaborate with Event Managers to ensure parking and traffic plans align with all Rose Quarter activities, including multiple events happening simultaneously.
  • Ensure an exceptional guest experience by upholding high service standards across all parking and transportation operations.
  • Maintain and update the traffic management plan as needed.

WE’D LIKE TO HEAR FROM YOU IF YOU:

  • Have 3+ years of experience in parking and traffic operations.
  • Possess strong knowledge of parking management best practices, industry regulations, and traffic flagging laws.
  • Are proficient in accounting procedures related to budgeting, forecasting, auditing, reconciling, billing, and invoicing.
  • Have the ability to log information and perform mathematical computations quickly and accurately.
  • Demonstrate strong verbal and written communication skills.
  • Thrive in a fast-paced, high-profile environment while ensuring excellent guest and employee experiences.
  • Have a flexible schedule with the ability to work evenings and weekends regularly.
  • Can work outdoors in various weather conditions (heat, rain, etc.).
  • Excel in customer service for assisting guests using parking facilities.
  • Can manage multiple events happening on the same day.

WE’D BE THRILLED IF YOU ALSO HAVE:

  • Knowledge of traffic operations and ingress/egress patterns.
  • Experience maintaining relationships with third-party vendors.
  • Experience creating and administering parking policies and procedures.
  • Proficiency with basic computing equipment and software, including Windows OS, MS Outlook, Word, and Excel.
  • Experience using social media and digital tools (e.g., Waze) for traffic and parking updates.
  • Familiarity with parking facility maintenance and equipment upkeep.

Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PERKS

We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:

  • Salary: $73,000 annually
  • Healthcare Coverage
  • Retirement Plan
  • Paid Maternal & Parental Leave
  • Flexible Time Off (3 weeks + 11 holidays)
  • Wellness Perks
  • Tuition Reimbursement
  • Free Parking + Discounted Mass Transit Passes
  • Discounted & Complimentary Tickets
  • Ongoing Learning & Development
  • Daily Free Lunch
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