Operations Associate, Techstars Anywhere ID-14276

January 18, 2025

As an Operations Associate you will work with our team to support an amazing batch of Techstars-backed startups as they grow into successful companies. You will have the opportunity to support companies throughout our 13-week accelerator program alongside the Techstars Anywhere team and our many program partners. As the Operations Associate, you will work directly with the Techstars Anywhere Program team to support the overall execution of the accelerator. From engaging entrepreneurs, to investors, to mentors, this opportunity is a great way to expand your network.

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We are a small team, energized by working with companies that are creating meaningful change in the startup ecosystem. We find profound purpose in the work we do and we are looking for a team member who is a culture contributor, excels in operations (the backbone of our program), and gets things done!

General Job Description

The Operations Associate role is responsible for administrative duties and supports with operational execution throughout the duration of the Techstars Anywhere accelerator program. You will assist with the day-to-day operations of the Techstars program and ensure that all needs of the program and its cohort are met. There's no job too big or too small; you'll work closely in partnership with the whole team to build an incredible experience for founders. Logistics experience as well as familiarity with the early stage startup ecosystem is preferred. A willingness to learn, comfort tackling new problems, and ability to execute is a must. You'll need to be flexible and willing and able to pitch in with whatever unforeseen needs the program team and founders may have. This is a temporary, 100% remote role with the Techstars Anywhere team.

Duties and responsibilities:

Overview: Help the Techstars Anywhere program team plan, schedule, manage and provide an incredible accelerator experience for early-stage founders, startup savvy mentors, and active investors
Event planning, set up and execution for virtual and in-person events including workshops, mentor office hours, and Demo Day
Follow best practices and execute upon outlined content and curriculum of the program
Coordinate the scheduling of mentors, partners, and founders and follow-up communications
Social Media and marketing support throughout the program
Enter and track program and founder data
Deliver the best possible accelerator experience to founders, mentors, partners, investors and other stakeholders

What you bring to the table:

Initiative - Proactively create and/or follow through on new ideas and strategies.
Attention to Detail - Accomplish a task with a thorough and precise focus on every component of the project, no matter how small or time-consuming.
Technical Skills - Skilled at building efficient operational systems, and always interested in finding innovative hacks to improve processes. Tools our team currently uses include Notion, Airtable, Hubspot, Asana, Zapier, Salesforce, Slack etc. Familiarity with some or all of these tech tools is a plus.
Written Communication - Excellent written communication skills and ability to write and communicate with various stakeholders
Interpersonal Skills - A high level of professionalism and emotional maturity (i.e. an ability to connect with others to build positive relationships and be a true team player while maintaining our "Founder First" mentality).
Time Management - Move seamlessly between any number of prioritized tasks and functions while effectively managing time.
Forward Thinking - Anticipate the implications and after effects of situations and take appropriate action to be prepared for possible outcomes.

Location and Timing

This is a temporary remote part time role between 25-35 hours per week
Contract length will be early early March to early June 2025
US Time Zone required

Qualifications

1+ years experience in fast-paced project or program management focused position
Demonstrated interest in technology, startups, entrepreneurship, venture capital, etc.
Experience in online and in-person event planning, coordination and logistics
Strong proficiency in online productivity and data management tools and applications
Comfortable with a variety of responsibilities, proactive, and able to jump in without being asked and a "no task is too small or too big" attitude
Ability to effectively multitask, prioritize, organize and collaborate, especially on multiple projects with competing priorities simultaneously
Ability to manage high stress situations and improvise when problems arise, finding swift and effective solutions
Strong verbal and written communication skills
A natural self-starter and problem solver
Proficiency working with "no code" and automation tools like Airtable, Notion, Zapier, Hubspot and other project management tools a strongly preferred
Proven ability to work with minimal guidance, manage multiple priorities simultaneously, and take initiative even under unfamiliar or ambiguous circumstances in rapidly changing environments
Strong emotional intelligence, active listening skills, and high level of empathy
Bachelor's Degree from an accredited college or university or equivalent education and experience
Authorized to work in the U.S.

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