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Medical Assistant - Head & Neck Clinic ID-12510

April 23, 2025

MISSION STATEMENT

The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

Summary

The ideal candidate will have experience as a Medical Assistant, preferably in an Oncology setting.

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Cleans and prepares instruments in accordance with institutional policy and center guidelines.
Prepares/stocks rooms with needed instruments.

Equipment maintenance

Transport equipment across the institution as indicated.
Notify appropriate resource (i.e. Biomed) as needed for equipment repair.

Communication/Respect

Uses appropriate communication skills with team members.
Accepts and incorporates constructive feedback into professional practice.
Can locate and utilize institutional and departmental policies and procedures.

Demonstrates acceptable productivity and practices cost containment safely and effectively.

Prioritizes and completes all work in an effective and efficient manner.
Demonstrates initiative, resourcefulness and flexibility.
Effectively and efficiently uses time, equipment and supplies.

Functions as an interdependent and supportive team member for fostering constructive relationships with co-workers, managers and other.

Provides support and assistance, as appropriate.
With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
Participates in clinic meetings/activities and supports the clinical, departmental and organizational philosophy and goals.
Values differences by listening to and appreciate other points of view.
Helps team members to serve our patient population.

Accepts responsibility for own growth/development.

Participates in in-services and ongoing education programs.
Remains current on all in-service/education/certification requirements for position as appropriate.
Exchanges constructive feedback with peers and other.
Demonstrates initiative in developing and implementing personal action plan for performance improvement

Other duties as assigned

COMPETENCIES

Analytical Thinking - Gather relevant information systematically; break down problems into simple components; make sound decisions.

Oral Communication - Express ideas clearly and concisely in groups and one-to-one conversations; create an environment with open channels of communication.

Equipment Usage and Safety Preparedness - Employee maintains expectations for safety preparedness, including but not limited to: Orientation to new equipment, Employee Education Event, CPR training, fire drills.

Technical/Functional Expertise - Demonstrate technical proficiency required to do the job; possess up-to-date knowledge in the profession; provide technical expertise to others.

With Drive, you see that you can serve as a leader whether you have a formal leadership role or not. You tackle problems, move past setbacks and hardships, and don't lose sight of your goals. (Competencies: Self-Confidence, Analytical Thinking, Innovative Thinking, Technical Expertise)

You demonstrate Professionalism by setting the example for others and consistently modeling MD Anderson's values and service standards. You communicate effectively in a variety of ways. (Competencies: Inspire Trust, Oral Communication, Written Communication)

Having Coachability means you are engaged in relentless learning. You constantly ask questions and stay curious. You understand that the organization constantly evolves, and you should as well. (Competencies: Develop Oneself, Adaptability)

CORE VALUES

Caring: By our words and actions we demonstrate caring toward everyone.

We are sensitive to the concerns of our patients, their loved ones and our colleagues.
We are respectful and courteous to each other and practice cultural humility.

Integrity: We work together with professionalism to merit the trust of our colleagues and those we serve in all that we do.

We hold ourselves, and each other, accountable for our work - decisions and data - and for practicing our values and ethics.
We communicate frequently, honestly, openly and responsibly.

Discovery: We embrace creativity and seek new knowledge from various perspectives.

We encourage continuous learning, seeking out information and new ideas.
We team with each other to identify and resolve problems.
We seek personal growth and enable others to do so.

Safety: We provide a safe environment - physically and psychologically - for our patients, for our colleagues and for our community.

We create a sense of security and empowerment and are committed to keeping one another free from harm.
We embrace a framework and best practices for the highest quality of care and service.
We inspire trust by modeling excellence in our work and acceptance of each person's contributions.

Stewardship: We protect and preserve our institutional reputation and the precious resources - people, time, financial and environmental - entrusted to us.

We prioritize the health and well-being of each other.
We act responsibly to safeguard the institution's finances.
We ensure the proper care and use of time, data, materials, equipment and property afforded to us.

Education

Required: High school diploma/equivalent.

Experience

Required: One year of medical assistant experience.

Preferred : Graduate of an approved Medical Assistant program or US Military medical services training program. With preferred degree, no experience is required.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

Requisition ID: 174517
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 43,000
Midpoint Salary: US Dollar (USD) 54,000
Maximum Salary : US Dollar (USD) 65,000
FLSA: non-exempt and eligible for overtime pay
Fund Type: Hard
Work Location: Onsite
Pivotal Position: Yes
Referral Bonus Available?: Yes
Relocation Assistance Available?: Yes
Science Jobs: No

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?