Junior Salesforce Administrator ID-7257

March 6, 2025

About the position

The Junior Salesforce Administrator at CLARK Material Handling Company is responsible for the day-to-day configuration, support, maintenance, and improvement of the Salesforce system, databases, and clouds. This role serves as the primary subject matter expert for Salesforce, managing system upgrades, troubleshooting issues, and providing technical support to users. The position is essential for ensuring data integrity, optimizing processes, and training users on Salesforce functionalities.

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Responsibilities

Import, export, and clean data within Salesforce to maintain data integrity and accuracy.
Provide technical systems support, diagnosing and resolving problems, unexpected results, or process flaws.
Assist in developing and maintaining custom reports, dashboards, and analytical tools for decision-making.
Identify opportunities to improve Salesforce processes and workflows to increase efficiency.
Resolve user issues and errors related to Salesforce, providing timely support.
Assist in configuring Salesforce settings, including validation rules and custom objects.
Provide basic Salesforce training and support to end-users.
Stay updated with Salesforce releases and best practices.
Adhere to Agile Methodology best practices by mapping processes and maintaining documentation.
Establish and maintain Salesforce systems security and user permissions.
Maintain data confidentiality and integrity through audits and data analysis.
Develop and maintain user procedures, guidelines, and documentation.
Provide backup Helpdesk support for Salesforce-related questions or issues.

Requirements

Successfully passing Salesforce Administrator Certification is a must.
Bachelor's degree preferred in computer science or a related field, or equivalent experience.
Minimum 1 year working in a Salesforce environment, preferably in B2B/manufacturing.
Ability to communicate effectively in English, both verbally and in writing.
Demonstrated knowledge of Salesforce functional operations and information systems.
Knowledge and skill in data and database management methods and practices.
Familiarity with SOQL and/or Apex is a plus.
Detail-oriented with outstanding tracking and follow-up skills.
Must be authorized to work indefinitely in the US without sponsorship.

Nice-to-haves

Familiarity with SOQL and/or Apex is a plus.

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