Job File Coordinator

November 8, 2025

Other Jobs To Apply

No other job posts for this day.

Benefits:

401(k)
401(k) matching
Bonus based on performance
Flexible schedule
Health insurance
Home office stipend
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance

SERVPRO Job File CoordinatorLocation: 100% Remote (U.S.)

Schedule: Monday - Friday | 8:00 AM - 5:00 PM (Eastern Standard Time)

Department: Estimating

Reports To: Estimating Department Manager

Compensation: Competitive Base Salary + Commission + Benefits

Join a Growing SERVPRO Team - From Anywhere!

SERVPRO Team Doyle is looking for an experienced Job File Coordinator with a strong background in the SERVPRO system and an in-depth understanding of national accounts and corporate job file audits.

This is a remote position-perfect for someone who wants to contribute their expertise from home while supporting a fast-paced, high-performing restoration team.

If you've managed other Job File Coordinators, know your way around SERVPRO's systems, and can confidently navigate TPA program requirements and compliance audits, this is the opportunity for you.

What You'll Do

Oversee and manage the job file process from start to finish, ensuring every file meets SERVPRO and TPA audit standards.
Work closely with the Estimating Department Manager and the estimating team to ensure smooth workflow and compliance.
Review and facilitate TPA (Third-Party Administrator) files for various programs, ensuring accuracy, timeliness, and documentation consistency.
Support and mentor other Job File Coordinators as needed to improve departmental efficiency and consistency.
Maintain communication with field teams, estimators, and department leadership to ensure all project documentation is complete and audit-ready.
Track key metrics for job file performance, compliance, and closeout timelines.

What We're Looking For

3+ years of experience in the SERVPRO restoration industry, specifically in Job File Coordination.
Deep understanding of SERVPRO national accounts, corporate audit processes, and TPA program requirements.
Prior experience managing or training other Job File Coordinators strongly preferred.
Strong attention to detail and organizational skills.
Proficiency in SERVPRO's internal systems, including WorkCenters, Xactimate/XactAnalysis, and related platforms.
Self-motivated, dependable, and capable of managing workload independently in a remote environment.
Must be available to work 8:00 AM to 5:00 PM Eastern Standard Time.

Why Join SERVPRO Team Doyle

100% remote position - no office reporting required.
Competitive pay and comprehensive benefits package.
Join a supportive, experienced leadership team committed to operational excellence and professional growth.
Be part of one of SERVPRO's most innovative and growing franchises with opportunities to advance.
Work in a collaborative environment that values accuracy, communication, and accountability.

Ready to Bring Your SERVPRO Expertise to a Remote Role?

If you're an experienced SERVPRO Job File Coordinator who knows the ins and outs of national accounts and corporate audits - and you're ready to take the next step in your career - we'd love to meet you.

Apply today to join SERVPRO Team Doyle and help us deliver excellence, one file at a time.

Would you like me to tailor this version for LinkedIn or Indeed optimization (with keyword emphasis and condensed formatting for search visibility)?

Employment Type: FULL_TIME

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...