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Healthier Washington, Community Transformation Specialist ID-17464

June 6, 2025

The Healthier Washington team within the Health Care Authority is looking for an enthusiastic professional to fill the Community Transformation Specialist role. The incumbent will work with a multifunctional team with a strong passion for redefining health and healthcare in Washington State and across the nation. This position is responsible for the policy design and implementation of community empowerment and accountability efforts under the Healthier Washington initiative. If you have a track record of being a fast learner and team contributor, this could be the position for you. The qualified candidate will have a rich background in health care policy analysis/implementation, coordination or consultation as well as health improvement collaboratives.

Healthier Washington charts a bold course for transformative change in health and health care in Washington state. Guided by the state’s five-year Health Care Innovation Plan and a four 4-year, $65 million federal grant, Healthier Washington builds the capacity to achieve better health, better care and lower costs for Washingtonians.

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For more information, go to http://www.hca.wa.gov/hw/Pages/default.aspx

The Office of Health Innovation and Reform (OHIR) is the health policy and innovation engine within Policy, Planning and Performance (PPP) for the Washington State Health Care Authority (HCA). The office serves as a primary policy design and implementation arm of the Healthier Washington initiative. OHIR is responsible for identifying, developing and pursuing innovative and evidence-based policy approaches for the state’s largest purchaser of health care. These approaches enhance the value of health care delivered in Washington State, covering both low-income populations, public employees, and integrated purchasing strategies with other agencies. OHIR oversees Medicaid policy development, integration with the health benefit exchange and other state agencies, federal flexibility and waiver initiatives, health reform planning and implementation and other special projects as assigned.

Position Objective:

The position is responsible for the policy design and implementation of community empowerment and accountability efforts under the Healthier Washington initiative. Under the direction of the Community Transformation Manager, this position works closely with others on the interagency Healthier Washington team, and with community and tribal partners to support the continued development of Accountable Communities of Health (ACHs), particularly as ACHs relate to interrelated Healthier Washington efforts around value-based purchasing, population health, and physical-behavioral health integration. This position manages and coordinates regional implementation efforts, provides and coordinates guidance and technical assistance to established and developing ACHs, and informs the continued development of the ACH initiative. Responsibilities include a broad range of health policy and program development activities, including: conducting in-depth research and analysis; development of innovative policy solutions and identification of necessary resources to implement policy solutions; providing consultative expertise regarding health improvement, heath care quality and cost containment; meeting planning and facilitation; consensus development; and coordinating implementation activities with relevant HCA and cross-agency program areas. This position exercises expertise and independent judgment to administer, oversee and manage program activities, including managing stakeholders, contractors, and deliverables within aggressive timelines.

More about the HCA:

The Health Care Authority (HCA) is Washington’s largest health care purchaser, responsible for providing comprehensive health coverage to nearly 2 million residents through the Public Employees Benefits and Medicaid programs. The agency provides health purchasing leadership, benefitting both public and private sectors with a focus on moving the health delivery system away from volume toward higher value and better outcomes.

Duties

Manage, coordinate and support regional Accountable Community of Health efforts, contributing to the ongoing policy design of Healthier Washington’s community empowerment and accountability initiative.

Strategize and plan highly visible convenings, webinars and other events related to the project, and assume responsibility for their organization, agendas and other materials.
Communicate and coordinate with community stakeholders, including advocacy groups, consumer groups, health plans, providers, legislators or legislative staff, other states, national resources, etc.
Develop and implement webinars, technical assistance and guidance materials to inform the implementation and continued development of ACHs.
Manage, coordinate and support the activities of a project team consisting of professional, management and operational staff in the development and implementation of key elements of ACH efforts under the Healthier Washington initiative.
Coordinate with subject matter experts from across the Healthier Washington team to inform and support ACHs’ roles in purchasing, flexible and innovative financing and investment, practice transformation, consumer engagement and activation, population health improvement, performance measurement, data collection and analytics, and the Healthier Washington evaluation.
Research and develop strategies, and manage the development and implementation of key community elements of the Healthier Washington initiative within scope, schedule and resources.
Research health and health care trends, reform, innovative models, and connect with counterparts in other states on these items in order to find evidence-based policy and lessons learned.
Coordinate, review, compile and approve work from other professionals in the community, HCA, other State agencies, and contractors.
Analyze and identify potential issues, proactively resolve problem and conflicts to ensure adherence to timelines.
Prepare comprehensive plans, summaries, recommendations, and progress or special reports.
Contribute to and lead elements of long-term planning to establish strategic direction and implement phased strategies.
Perform a wide scope of complex duties and responsibilities, exercise independent judgment, and utilize delegated decision-making authority and delegated budgetary authority to administer and oversee activities relating to Healthier Washington implementation.

Develop, manage and monitor performance of Accountable Community of Health grants and contracts.

Work with contracts and grant staff to develop grant opportunity announcements, statements of work, and other grant and contract materials for the ACH initiative.
Manage and monitor deliverables of ACH grants and contracts.
Manage deliverables of technical assistance contractors working on implementation elements of Healthier Washington.
Ensure compliance with the terms of contracts and resolve problems concerning the obligations of either the State or contractors.
Ensure adherence with state and federal monitoring and evaluation of the ACH initiative.
Process and authorize invoices and billing related to the project; manage contractual invoicing and expenditures within budget guidelines.

Manage and conduct stakeholder activities.

Work closely with HCA programs, communications, fiscal and other policy staff in stakeholder relations involving program or policy development, to include transparency enhancing activities such as education, engagement, and solicitation of internal and external stakeholder feedback.
Work directly with stakeholders to guarantee understanding, support and appropriate application/incorporation of community engagement into business practices.
Provide executive level presentations and legislative testimony.
Build and sustain effective working relationships with internal and external stakeholders and develop policy, complex briefs, memos, letters and progress reports.
Communicate and coordinate with key stakeholders, including trade associations, delivery system partners, advocacy groups, consumer groups, health plans, legislators or legislative staff, other states, national resources, etc.
Represent HCA at the local, regional, state and national levels, working with partners on public policy issues related to health innovation and reform activities.

Qualifications

Required Qualifications:

A Bachelor’s degree with major study in public health, public administration, social work, public policy or comparable area of study related to the responsibilities of the position, and four years of progressively responsible work including supervisory or consultative experience with a variety of public and/or private agencies, organizations, and/or levels of government in a related field, including health care policy analysis/implementation, coordination or consultation; health care planning; health services; social services; or Medicaid programs.

A Master’s degree with study in public health, public administration, social work, public policy or comparable area of study and two years or progressively responsible work including supervisory or consultative expertise with a variety of public and/or private agencies, organizations, and/or levels of government in a related field, including health care policy analysis/implementation, coordination or consultation; health care planning; health services; social services; or Medicaid programs.

Additional years of relevant experience may substitute year for year for the required education.

Demonstrated ability to:

Manage complex projects in team-based environment with multiple, internal and external contributing parties and strict timelines.
Communicate clearly and concisely in written communications, via telephone, in meetings, and in presentations.
Think logically and abstractly to identify issues and formulate resolutions.
Work within competing priorities and strict deadlines.
Collaborate within and across agencies, with stakeholders, and legislative and tribal representatives.
Effectively and efficiently utilize the Microsoft Office software suite.
Work independently with minimal supervision.
Independently travel to various places throughout Washington.

Preferred/Desired Qualifications:

Experience with:

Systems thinking and planning.
Public or private health care delivery and payment systems.
Stakeholder identification/management.
Management of budgets and external consulting resources.
State budget and legislative processes.
Health improvement collaborative activities at the local, county, state and/or national level.

Knowledge of:

State and national health care reform efforts, including the Healthier Washington initiative and federal Center for Medicare & Medicaid Innovation programs.
Collective impact and its effective application.
State policies and regulations related to health care programs.
Principles and practices of program planning and evaluation.
Current trends and economic problems relating to health care costs.
Health care organizations and industry.

Ability to:

Develop, implement and evaluate programs.
Work effectively with program staff, contractors, and other stakeholders.
Facilitate and achieve consensus in multi-stakeholder activities.
Analyze and resolve complex problems related to health care programs.
Create and propose policy and other solutions in the absence of established protocols, models, or processes.
Communicate clearly and effectively both orally and in written form.
Write, manage and implement grants and contracts.

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DISCLAIMER

Other Jobs You May Be Interested In

Duties

Qualifications

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?