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Head of Total Rewards & Operations ID-12137

As we scale globally, we’re looking for a strategic and results-driven Head of Total Rewards & People Operations to oversee the continued evolution of our global Total Rewards programs, operations, and systems—ensuring they are data-driven, efficient, and aligned with Gong’s business objectives.

As we scale globally, we’re looking for a strategic and results-driven Head of Total Rewards & People Operations to oversee the continued evolution of our global Total Rewards programs, operations, and systems—ensuring they are data-driven, efficient, and aligned with Gong’s business objectives.

As the Head of Total Rewards & Operations, you will lead and optimize Gong's global compensation, benefits, and People Operations strategies and oversee the systems, technologies & data analytics. You’ll work closely with the executive team to create scalable, data-driven solutions that drive business outcomes and deliver exceptional value to our employees. This role demands a leader with a strong data mindset, a passion for data integrity, and a deep understanding of private and public company environments, ideally in the tech industry.

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RESPONSIBILITIES
  • Total Rewards Strategy & Leadership
    • Develop and lead the global Total Rewards strategy, ensuring it aligns with Gong’s long-term growth objectives, organizational culture, and employee value proposition.
    • Design and implement competitive, equitable, and scalable compensation, benefits, and rewards programs that attract, retain, and motivate top talent globally.
    • Collaborate with senior leaders across the company to align Total Rewards strategies with business goals and optimize the employee experience.
    • Manage the design and delivery of benefits programs, including health, wellness, retirement, and employee perks, ensuring they reflect Gong’s commitment to supporting employee well-being.
    • Provide executive compensation oversight, managing both short-term and long-term incentive programs.
  • Data-Driven Operations & Systems Management
    • Lead and drive efficiencies and practices on a global scale for an international organization ensuring a balance of visionary forward-thinking practices with practical, day-to-day efficient operations within the HR organization
    • Develop and implement a comprehensive people technology strategy that aligns with the organization's Talent and business goals
  • Data Integrity & Analytics
    • Develop and implement a well-rounded people analytics strategy that aligns with Gong’s business goals and HR objectives.
  • Team Leadership & Development
    • Provide leadership, guidance, and mentorship to the Total Rewards & People Operations team, fostering a culture of collaboration, transparency, innovation, and continuous improvement
QUALIFICATIONS
  • Experience:
    • 15+ years of experience in Total Rewards, Operations, and Systems, with a track record of leadership in both private and public companies, ideally in the tech industry.
    • Proven success at the senior executive level, with experience designing and scaling Total Rewards programs for a global workforce.
    • Extensive experience working with Workday, with the ability to leverage technology to streamline processes and improve operational efficiency.
  • Skills & Knowledge:
    • Strong data-driven mindset, with the ability to analyze large datasets and make strategic decisions based on real-time insights.
    • A focus on data integrity, ensuring that all compensation, benefits, and operational data is accurate and actionable.
    • Expertise in global compensation, benefits, and rewards strategies, with a deep understanding of market trends, regulatory requirements, and best practices.
    • Strong knowledge of Workday or similar HRIS tools, and the ability to optimize systems to support Total Rewards functions effectively.
    • Excellent communication skills with the ability to influence and collaborate across all levels of the organization, including with executive leadership.
  • Personal Attributes:
    • A visionary leader who thrives in dynamic, fast-paced environments and is comfortable balancing strategic vision with tactical execution.
    • A collaborative, results-oriented mindset, with a strong focus on building high-performing teams and driving business outcomes.
    • Highly organized and capable of managing complex, global initiatives with a focus on efficiency and impact.
PERKS & BENEFITS
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.
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