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Disney Vacation Club Preview Center Assistant (Aulani) ID-17526

Job Posting Title: Disney Vacation Club Preview Center Assistant (Aulani) Req ID: 10123289 Job Description: “Welcome Home!" Disney Vacation Club, a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system rather than the traditional fixed-week timeshare model. Today, Disney Vacation Club has more than 250,000 member families, from all 50 states and approximately 100 countries, who have discovered the joys of membership.

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As a Disney Vacation Club Preview Assistant, you will provide exceptional service to all Members and Guests while extending operational support to site Sales Leaders and onsite Teams. You will collaborate with and support the Operations Leadership, Sales, and Advanced Sales Team in supporting the Cast. A typical day could include, but not be limited to, assisting with set up and breakdown for sales/member events, maintaining food and beverage stock backstage and onstage, coordinating collateral inventory, and supplies inventory management. You will work indoors and outdoors in multiple weather conditions, including extreme temperatures and high humidity. You will report to the Sales Operations Manager. This is a Full-Time role. Responsibilities/You Will: Oversee supply orders and conduct physical inventory counts of materials or supplies in stock, and process purchasing orders to ensure adequate stock levels Open and close various model rooms, including Island rooms and Hoku Hideaway, to maintain a welcoming environment for guests Conduct routine inspections of model rooms to ensure compliance with safety and cleanliness standards Sanitize equipment and supplies according to company-approved Personal Protective Equipment (PPE) guidelines to maintain health and safety standards Retrieve packages and shipments from the resort’s loading dock, ensuring timely access to materials needed for the operation Manage the set-up and break down of equipment during daily events Assist with guest check-in while providing exceptional service during daily events to enhance the guest experience Gather and organize all necessary materials and supplies for daily events, including seating arrangements, decorations, beverage cart, and equipment Set up daily event spaces, including assembly of any equipment and furniture needed for the event according to the specified layout, ensuring that all items are in place before the start of the event Ensure all technology is functioning properly, including microphones, projectors, and sound systems Dismantle and pack away all equipment, furniture, and decorations at event conclusion while Clean the daily event spaces, including vacuuming, dusting, sanitizing surfaces, and responsibly disposing of any waste or leftover materials to restore the area to its original condition Engage in regular communication and support with team members throughout the event process to create clear expectations in a collaborative environment PHYSICAL REQUIREMENTS: Moving, lifting, carrying, pushing, pulling, and handling objects weighing up to 50 pounds without assistance Consistently standing, sitting, or walking for extended periods Basic Qualifications/You Have: 1+ years of customer service experience, preferably customer-facing Strong verbal and written communication skills across in-person, phone, and email interactions Exceptional organizational skills with keen attention to detail Ability to collaborate effectively with cross-functional teams to improve Guest experiences Strong problem-solving skills with the ability to work independently in the absence of leadership Adaptability to switch between tasks or priorities seamlessly in a fast-paced environment Able to lift, carry, and move items that are up to 50 pounds Ability to walk and stand for up to 8 hours per day Full availability for any shift, seven (7) days per week, including evenings, weekends, and holidays Education: High school degree or equivalent Additional Information: Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. The pay rate for this role in Kapolei, HI is $22.25 to $31.95 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits. Job Posting Segment: Disney Vacation Club Job Posting Primary Business: Sales - DLR & Aulani Primary Job Posting Category: Sales Support Employment Type: Full time Primary City, State, Region, Postal Code: Kapolei, HI, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-05-30 Learn more about us.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...