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Director - Corporate Initiatives & Partnerships ID-13221

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We are looking to hire a Director of Corporate Initiatives & Partnerships within the International Card Services (ICS) Corporate Product and Enablement team. American Express ICS is the global leader in the payment solutions space for large and small businesses. The Corporate Product and Enablement team, within ICS is responsible for creating the strategy and roadmap for Corporate products for the Large and Mid-market segments across International, leading the commercial sales enablement programme for commercial colleagues and driving strategic business development initiatives.

Director of Corporate Strategic Initiatives & Partnerships, is responsible for driving profitable and sustainable growth for ICS Corporate through developing strategic business development initiatives, managing and leveraging an existing global Partnership by collaborating with local market teams and Enterprise partners. The successful colleague will manage an existing global partner but define what winning looks like for incremental partners, whilst defining, building and delivering business development initiatives across ICS.

How will you make an impact in this role?

  • Develop new business development and partnership opportunities to unlock profitable and sustainable growth for ICS Corporate  (i.e. lead generation, trigger initiatives) 
  • Provide strategy and support for existing partnership and B2B initiatives across markets
  • Build an aligned agenda and action plan with GMS
  • Support development of enhanced corporate capabilities such as onboarding to modernize customer experience
  • Centrally manage global corporate partnership(s) on behalf of ICS to ensure strong collaboration and meaningful impact to the overall ICS Corporate P&L
  • Critical to success is ensuring all Control requirements are met and robust governance is in place  

Minimum Qualifications:

  • Extensive experience in business development and stakeholder management with a proven ability to generate new opportunities and execute against existing priorities
  • Robust strategic skills, with a proven ability to set clear strategies, execute and drive meaningful results across markets
  • Experience in a global role working across countries and cultures required
  • Exceptional professional communication skills – clear, logical, and structured
  • Experience in the Corporate space & knowledge/experience working with GMNS business required
  • Strong financial acumen and the ability to understand P&L to determine levers for growth
  • Outstanding analytical and strategic skill set, with proven ability to synthesize complex inputs into clear recommendations and influence
  • Adaptable interpersonal skills, high energy, and a proven record of coaching and hiring top talent and leading a cross-cultural team
  • Strong people leadership skills, tailoring approach as required to team dynamic, individuals and cultural norms, creating a high impact collaborative and inclusive team
  • Understanding of Control requirements a plus
  • Bachelor’s degree required, MBA a plus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...