Customer Support Associate - Asia Philippines/India/Indonesia (Remote), Remote Job ID-13846

January 14, 2025

Mission:

Speechify is the most used text to speech reader app in the world with 25M+ users. We have voices like Mr. Beast and Snoop Dogg. Speechify stands at the forefront of Audio A.I. and voice cloning technologies, leading the industry with innovation and excellence. As Speechify continues its growth trajectory, our executive team is actively seeking an Executive Assistant.

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Key Responsibilities:

Swiftly respond to customer concerns on written tickets
Proficiency in Google Calendar and email.
Excellent reporting & response on every email and slack.

Qualifications:

Excellent English reading and writing
Strong organizational and analytical skills.
Ability to track and improve metrics.
Proven customer support experience or experience as a client service representative
Touch typing 45 WPM and above
Strong phone contact handling skills and active listening
Excellent communication (written and verbal), and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Bachelors degree
Minimum 6 months CS experience
Preference for applicants based in central and SE Asia

What We Offer

A fast-growing environment where you can help shape the culture
An entrepreneurial crew that supports risk, intuition, and hustle
A hands-off approach so you can focus and do your best work
The opportunity to make an impact in a transformative industry
A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

Think you’re a good fit for this job?

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit?

Refer them!

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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