ConvertKit: Creator Educator ID-12287

ConvertKit is a powerful marketing platform built for creators, by creators. We help creators grow and monetize their audience with ease. For coaches, youtubers, authors, podcasters and other creatives, there isn’t a better marketing hub to rely on to grow your audience, automate email marketing, and sell digital products – all within one platform.

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More importantly, there isn’t a team more committed to helping creators earn a living.
We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.
The RoleAs one of the primary faces of the company, the Creator Educator role at ConvertKit is an excellent opportunity for someone experienced with inspiring others and planning, building, and teaching educational programs for SaaS companies. The ideal candidate has a proven track record of creating live workshops, YouTube videos, evergreen courses, and in-person training experiences that make a lasting impression on attendees, positively impact how people perceive the brand, and generate measurable results for the business.
As our Creator Educator, you will be responsible for:
Strategy & planning
Develop an overarching education strategy + content roadmap that teaches creators how to use ConvertKit to earn a living online and helps us achieve company-wide goals
Create and manage an event schedule for weekly live workshops and in-person training
Partner closely with our affiliate manager to plan cross-promoted partner workshops
Partner closely with other teams to support company-wide initiatives with educational content
Live workshops and in-person training
Perform weekly strategy and product-based live workshops with other creators and partners to teach how to grow and monetize a business with ConvertKit
Regularly attend in-person conferences and events to teach on topics relevant to creators
YouTube video creation
Produce videos that educate creators and influence the broader creator economy
Work closely with our film team to record, edit, and publish YouTube videos to grow our brand awareness and generate interest in our core products
Evergreen course
Create evergreen video courses that help creators grow their business, simplify the best ways to use ConvertKit, and encourage them to become paying customers
Film videos for in-app courses and partner with our internal Brand Studio team to edit and publish each video
Performance and reporting
Use our creator education program to attract, activate, and convert new customers
Regularly report on the performance of all our creator education content
The right candidate has:
Multiple years of experience creating educational content and instruction for end users, or equivalent experience. Years of experience doesn’t always capture expertise, so we encourage you to apply if you can demonstrate you’re well versed in creating and sharing content designed for customers
A passion for coaching creators – you genuinely enjoy the art of teaching creators, entrepreneurs, and business owners how to make their dreams a reality through inspirational and business-building content
A unique, thorough teaching style – you know how to capture people’s attention and maintain it with an engaging and approachable educational style
Strong observation and listening skills – you tune-in and actively listen to the pain points, struggles, and needs of creators in order to create the most relevant content
Creative thinking and effective execution – you combine creator needs with business strategy to shape ambitious goals that move the business forward. You bring these to life through efficient process, like the creation of evergreen course road maps
Experience marketing the value of product features to convert free users into paying customers and keep paying customers excited and engaged with the platform
Advanced experience running live, online workshops with hundreds of attendees and/or teaching onstage in front of large audiences
Analytical skills to analyze the performance and business impact of workshops and evergreen courses
Solid written communication skills for promotional emails for workshops
Enjoy working autonomously in a fast-moving, ever-evolving environment where you prioritize your work to meet goals
Ability to bring the mindset of a creator – who ConvertKit serves – into your decision-making process
Exceptional visual, written, and spoken communication and presentation skills
Comfortable working in a 100% remote environment
Have enthusiasm and belief in our mission, vision, and values

 

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Experience with filmmaking and video production to record and produce courses and YouTube content is a plus, but not required
Pay & BenefitsConvertKit has standardized salaries based on position, no matter where you live. We have five to six levels for roles on the marketing team. For this role, we’re hiring at Level 3 ($105,000) or 4 ($132,500). Your level is determined based on experience and our interview process.
Other benefits include:
Profit Sharing – Learn about profit sharing and compensation at ConvertKit

Four weeks paid vacation
$1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work
10 paid holidays in addition to the vacation time outlined above
Four-week, paid sabbatical after five years with the team
Two weeks of paid sick + mental health and wellbeing time per year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
12 weeks paid parental leave and flexible scheduling in your child’s first year
Monthly medical benefits up to $1,600 a month toward premiums. Dental and vision premiums covered 100%
Gender-affirming benefits
401k with a 5% match
Equity in ConvertKit – when you join and when you help us hit company targets
$3,000 annual childcare benefit
$4,000 equipment allowance for your first two years, $3,000 budget every following two years (US employees only)
$3,500 annual learning & development budget
The team gathers twice a year for fantastic virtual or in-person retreats
How to ApplyWe know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.
Here’s what you can expect from the process:
Written application
A phone screen with someone on the hiring team
A short, 2-hour or less homework assignment
A “technical” interview to discuss the homework assignment and your experience
A culture contribution interview
To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.

ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...