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Chat Support Associate - Remote Work ID-6941

Sysco is looking for a Chat Support Associate to join our remote customer service team. In this role, you will assist customers through live chat, providing prompt and effective solutions to their inquiries.

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Responsibilities:

  • Respond to customer queries via live chat in a professional and friendly manner.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer issues efficiently.
  • Escalate complex issues to the appropriate department when necessary.
  • Maintain a high level of customer satisfaction through excellent support.
  • Document customer interactions and feedback for continuous improvement.
  • Work collaboratively with team members to enhance the customer experience.

Requirements:

  • Previous experience in customer service, preferably in a chat support role.
  • Excellent written communication skills with strong attention to detail.
  • Ability to multitask and handle multiple chats simultaneously.
  • Strong problem-solving skills and a customer-focused mindset.
  • Proficiency in using customer support software and chat platforms.
  • Reliable internet connection and a quiet workspace for remote work.
  • Flexibility to work in shifts, including evenings and weekends if required.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health insurance coverage.
  • Paid time off, including vacation and sick leave.
  • Remote work flexibility – work from the comfort of your home.
  • Career growth opportunities within Sysco.
  • Supportive and collaborative work environment.

Why Join Us?

At Sysco, we prioritize our employees' well-being and professional growth. As a Chat Support Associate, you'll be part of a dynamic team that values innovation, customer satisfaction, and continuous learning. We offer a positive work environment, competitive benefits, and the opportunity to build a rewarding career in customer support.

How to Apply

If you're excited about delivering excellent customer service and want to be part of a growing company, we’d love to hear from you! Apply now by submitting your resume and a brief cover letter detailing your relevant experience.

Join Sysco today and be a part of a company that values both its employees and customers!

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