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Casualty Claims Examiner ($2,500 Sign-On Bonus) - Dallas, TX ID-12484

April 23, 2025

Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details!

Salary Range: $60,000K - $73,500K commensurate with experience and location/job market

Work schedule/hybrid structure: Monday - Friday, 8am - 4:30pm CST; 4 days In-Office/month (after completion of training and transition)

Training schedule (4 weeks): Monday – Friday, 8am - 4:30pm CST; 4 days In-Office/week, 1 day remote

Transition schedule (4 weeks): Monday – Friday, 8am - 4:30pm CST; up to 4 days In-Office/week until fully oriented

Orientation period: 6 months

Come grow with GEICO’s Casualty Claims Team! It’s an exciting time! We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience looking to help deliver world-class service to our clients.

Other Jobs You May Be Interested In

In this role, you will have an opportunity to work with a thriving team of professionals experienced in bodily injury claims handling. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. You will play a pivotal role in delivering operational excellence and efficiency by engaging in timely and thorough investigations, establishing proof of loss by evaluating accident details and medical documentation, negotiating injury settlements, assembling information from outside resources, providing relevant documentation, and resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change.

Job Requirements

Minimum one (1) year of highly successful Bodily Injury claims handling experience
Current Adjuster License or ability to obtain within 30 days of employment
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
Exceptional negotiating skills
Proficient computer skills with ability to function in all Microsoft Office Programs
Highly organized
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
Demonstrated ability to exercise good judgement

GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 4 times a month after successful completion of the training and transition period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Job Duties and Responsibilities

Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and delivers on the GEICO promise, communicating and guiding them through the claims process.
Assure coverage for each loss and all policy provisions before processing payments.
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and escalates as appropriate
Utilize all claims tools provided to properly evaluate liability and extent of damages
Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned
Authorize negotiated payment for established damages within your designated authority
Submit requests for authority on evaluations that exceed your personal, assigned authority
Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings.
Perform Other Duties as may be assigned

#geico400

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you’ll enjoy our * to help secure your financial future and preserve your health and well-being, including:

Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan
Tuition Assistance
Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?