What are the key responsibilities of a Cash Application Specialist at Amazon One Medical?

As a Cash Application Specialist at Amazon One Medical, your key responsibilities will include ensuring insurance payments are accurately posted to patient accounts and reconciling those with cash receipts. You'll manage electronic remittance advice, investigate discrepancies, process refunds, and collaborate with your team to maintain efficiency in the revenue cycle operations.

What qualifications are required for the Cash Application Specialist position at Amazon One Medical?

The Cash Application Specialist position at Amazon One Medical requires a minimum of two years of experience in a primary healthcare setting, specifically in insurance accounts receivables or cash posting. Additionally, familiarity with Medicare and Medicare Advantage is essential, along with strong problem-solving skills and attention to detail.

How does a Cash Application Specialist contribute to the patient experience at Amazon One Medical?

A Cash Application Specialist contributes to the patient experience by ensuring accurate and timely posting of payments, which leads to fewer billing errors and a smoother financial interaction for patients. By focusing on transparency and efficiency, you'll help Breathe life into the mission of providing the best healthcare experience.

What tools and systems should a Cash Application Specialist be familiar with at Amazon One Medical?

A Cash Application Specialist at Amazon One Medical should be familiar with practice management systems for posting insurance payments, electronic remittance advice, and banking reconciliation tools. The ability to navigate insurance portals efficiently will be crucial for managing claims and reconciling accounts.

What is the work environment like for a Cash Application Specialist at Amazon One Medical?

The work environment for a Cash Application Specialist at Amazon One Medical is collaborative and dynamic. You will be part of a team dedicated to excellence and continuous improvement, working alongside talented professionals who share a commitment to enhancing healthcare revenue cycle practices.

Cash Application Specialist, Senior Health Revenue Cycle ID-8272

March 18, 2025

Description

As a member of the Amazon One Medical Senior Health Revenue Cycle team, the Cash Posting Specialist will be responsible for supporting Amazon One Medical Revenue Cycle teams in providing transparent, educational and ethical healthcare Revenue Cycle practices along with easy to understand payment solutions, ensuring that our patients receive the best experience available. This role reports into the Manager I, Revenue Cycle.
As part of Amazon Health Services, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health Services, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.

Key job responsibilities
Ensuring insurance payments are posted to the correct patient account in the practice management system by monthly close.
Ensuring all Electronic Remittance Advice (ERA) within the practice management system are properly applied and balanced.
Performing reconciliation of monies received to cash receipts for both electronic and paper checks, and resolving discrepancies in the reconciliation process, and balancing payments posted to the bank account.
Utilize a combination of electronic and scanned paper resources, as well as insurance portals to perform reconciliation duties for all funding sources.
Investigate and process Insurance and patient refunds, process all insurance paperwork, manage lockbox related payment processing and bank account reconciliation.
Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position.

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Basic Qualifications

2+ years of employment in a primary healthcare setting required.
2+ years experience in insurance accounts receivables or cash posting setting required.
Experience with Medicare/Medicare Advantage required.
● Maintaining service level agreements relating to response time to patients and internal tasks, while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise.

Preferred Qualifications

Strong attention to detail.
Exceptional communication and interpersonal skills.
A proven track record of seeing projects through to completion and thorough follow through and an ability to work independently with a strong attention to detail.
Proven ability to solve complex problems.
Driven to ask questions and find solutions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $62,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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