Job Summary of Cart Return Attendant:

Our team is in search of individuals who value their work and endeavor to become a part of it. You will play an integral role in shaping our customers' shopping experience and leaving them with a positive first and last impression.

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As a Cart Return Attendant, your job entails maintaining an impeccably clean parking lot and assisting members with their purchases. You must ensure that carts are readily available and assist members with loading their vehicles, all while providing exceptional customer service. This role requires you to be constantly on the move, even in inclement weather, as our members depend on you

As an employee, you can make a significant difference by keeping a positive outlook. It involves greeting and thanking members with a smile while extending exceptional customer service across the club. Responding to any queries members may have is also part of the job.

Responsibilities of Cart Return Attendant:

• Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
• Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Benefits of Cart Return Attendant:

• At Sam's Club, we strive to provide our employees with a comprehensive compensation package that includes not only competitive salary but also bonuses and fantastic benefits to promote their well-being
• Offering comprehensive medical, vision, and dental coverage to employees is a hallmark of a good employee benefits package
• 401(k) retirement savings accounts give employees the chance to build a nest egg for their future, and they also offer tax benefits
• PTO, Parental Leave, and Family Care Leave: A Comprehensive Employee Benefit Package.
• You will also be entitled to PTO and PPTO which can be utilized for purposes such as vacation, holidays, or illness.
• The remuneration you shall receive is contingent upon the type of job you have and the duration of your tenure.
• The sick leave laws in place will be fulfilled or surpassed as necessary.
• The benefits package offered by this organization encompasses a variety of perks, including short-term and long-term disability coverage. This ensures that employees are protected in the event of an unexpected health issue.
• Live Better U is an educational initiative backed by Walmart and Sam's Club that financially supports full-time and part-time associates. The program offers an array of courses, ranging from high school GEDs to undergraduate degrees and even certifications in short-course formats. Walmart takes care of all tuition fees, books, and other related expenses for participants undertaking these courses.
• In order to qualify for certain benefits, such as health insurance and retirement plans, you may need to meet certain eligibility criteria based on your job classification and tenure with the company.

About Sam's Club:

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise.