Buyer ID-13727

Company Overview

At Procure Analytics (PA), we are passionate about driving continuous value by utilizing cutting-edge technology and implementing customized solutions in various categories to service our 1000+ member companies.

Headquartered in Atlanta, PA was founded to address the complex challenges of frequently ignored indirect and tail spend categories of Maintenance, Repair, and Operations (MRO), Packaging, and Freight. PA combines $2.5b+ of purchasing leverage and supplier relationships, together with dedicated advisors, proprietary analytics, and artificial intelligence, to drive ongoing value and supply chain resiliency for our members. PA’s analytical and reporting tools offer the insight needed to optimize MRO, Packaging, and Freight – all at no cost to members.

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In the last decade, PA has grown from 2 employees and $5 million in total managed spend to over 250+ employees and more than $2.5 billion dollars in spend, while maintaining its high-touch service model and member-focus.

PA has a very collaborative, humble, and values-driven culture that upholds these guiding principles:

  • Act with integrity and in compliance
  • Drive value creation
  • Be disciplined entrepreneurs
  • Be innovative
  • Be accountable
  • Treat others with dignity and respect

Strong Private Equity Ownership

In December 2021, Genstar Capital invested in PA, along with a large rollover from Bregal Sagemount and the management team.

Genstar Capital is a leading private equity firm that has been actively investing in high quality companies for over 30 years. Based in San Francisco, Genstar has developed a strong market reputation of working in partnership with management teams and its network of strategic advisors to build industry-leading businesses while generating outsized returns. Genstar’s vision is to help build lasting, impactful companies that will continue to succeed well beyond their ownership.

Genstar currently has approximately $33 billion of assets under management and targets investments focused on targeted segments of the software, industrials, healthcare, and financial services industries. In 2020, Genstar was ranked 2nd worldwide in aggregate private equity fund performance (out of 529 PE firms) and ranked 3rd in 2019 (out of 497 PE firms) by HEC-Dow Jones. For more information, please visit www.gencap.com.

The Opportunity

The Buyer is a front-line employee often making first contact with member companies. This role is responsible for ensuring that our members receive white-glove customer service. This includes high level accuracy, responsiveness, and a broad understanding of general MRO categories.

  • Research and Identify suppliers for member requirements
  • Evaluate supplier quotations based on pricing, availability, quality of response, and supplier’s historical performance
  • Set up and maintain suppliers, including negotiating terms and pricing
  • Provide new supplier onboarding
  • Negotiate, prepare, and manage pricing agreements
  • Prepare and provide accurate price quotes for products and services
  • Negotiate pricing and terms within established guidelines to win business while maintaining profitability
  • Generate cost savings through use of strategies, negotiations, and multiple bids as possible
  • Provide requests for quotation responses within defined metrics
  • Demonstrate a deep understanding of the products and services our members require
  • Assist members with product inquiries, technical questions, order expediting, and order customization requests
  • Demonstrate supplier and category expertise
  • Address member concerns, complaints, and inquiries in a professional and timely manner
  • Support troubleshooting problems related to orders, deliveries, or product quality issues
  • Resolve purchase order related inquiries and work with members to make any necessary PO changes
  • Collaborate with other departments to resolve complex issues and ensure customer satisfaction
  • Communicate professionally and effectively with members and internal stakeholders
  • Provide timely and regular communications on all transactions, e-mails, or other interactions with members, suppliers, and internal stakeholders
  • Utilize various communication tools to reach the intended audience effectively, including phone, chats, systems notes and notifications, as well as e-mail

Requirements:

  • Bachelor's degree preferred.
  • Strong understanding of purchasing practices and standard purchasing systems
  • Highly proficient with Microsoft Office tools, with strong skill set using Excel and Powerpoint
  • Strong negotiation skills
  • Strong interpersonal skills to create and maintain positive relationships with customers and suppliers
  • Ability to work within team environment
  • Ability to prioritize workload appropriately
  • Ability to work independently
  • Demonstrate strong skills in verbal and written communications
  • Fluent in English
  • Fluent in other languages as specific job requires
  • Ability to build rapport and collaborate with others internally and externally
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