Beauty Counter Manager - Chantecaille- NorthPark Center ID-12518

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

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A day in the life…

  • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
  • Collaborate with team members to create a welcoming and inclusive environment for all customers
  • Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
  • Manage the scheduling and execution of vendor events and promotions
  • Build and maintain strong vendor relationships to maximize business results
  • Keep department customer-ready through organization and cleanliness
  • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
  • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

  • Passion for customer service and beauty, including trends, makeup application, and skincare
  • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
  • Strong multitasking, organization, and follow-through skills
  • Drive to achieve sales goals, with interest in using networking and technology
  • The ability to work a flexible schedule based on business needs, including evenings and weekends
  • High level of ownership, accountability, and initiative

We’ve got you covered…

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
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