Associate, Dasher & Logistics ID-15524

May 19, 2025

About the Team

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more!

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About the Role

You will play an integral role in the Cost & Quality pillar of Dasher & Logistics which focuses on improving delivery quality in order to save the company hundreds of millions of dollars per year which we will reinvest right back into our audiences as better earnings for Dashers and lower prices for Consumers. Your primary goal is to make sure that Dashers are equipped with the right tools, insights and technology to deliver the highest quality outcomes to DoorDash consumers. To accomplish this, you will get into the weeds to understand the needs of Dashers, developing and testing hypotheses, and scaling that impact through working with our Product teams. You will report into a Manager on the Quality team who has been leading the charge in this problem space.

You’re excited about this opportunity because you will…

Build analysis to create data-driven decisions to improve the experience for our Users
Operate at the lowest level of detail to become an expert of this problem space
Learn how to develop strategies and act on them
Work closely with cross-functional teams to drive impact for DoorDash

We’re excited about you because…

You have 1-2+ years of experience in consulting, strategy, financial services, operations, technology, or related experience
You are able to analyze and synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset. You can crunch data in SQL/excel independently.
You love thinking about problems from a first principles approach, and you aren’t afraid to take action and try new things in order to create the future.
You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.
You focus on getting stuff done and aren’t afraid to get into the details. No job is beneath you and you lead from the front and with optimism.

About DoorDash

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