Assistant Manager, Amazon Fresh Stores

September 20, 2025

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About the position

Responsibilities

Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
Work in a physical environment, with the ability to lift up to 49 pounds and be on your feet for a shift.
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Requirements

2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.

Nice-to-haves

2+ years of customer-facing grocery industry experience.
2+ years of Amazon Fresh Stores (Blue Badge/FTE) experience.
Strong verbal communication and interpersonal skills.
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
Demonstrated success in problem solving and delivering results.
Demonstrated ability to attract, hire, and develop high-performing teams.
Passion for Amazon and committed to delighting customers.

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