Account Manager | MYMOVE in Charlotte, NC ID-14825

May 13, 2025

Job description: Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion.

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At a Glance

This role will support the USPS Strategic Partnership with 3 key goals; maintain a healthy and progressive relationship with key decision makers, increase customer satisfaction with the USPS Change of Address process, and strive for YoY growth via product innovation that increases client and customer engagement.

What You’ll Do

Own and maintain strong a partnership with the USPS Alliance Business Team, as well as other USPS leaders and stakeholders in areas such as Legal, Privacy, Branding, Business Evaluation, Product Innovation, and Global Payment.
Develop strategies to provide beneficial improvements to the USPS brand and its customers as it applies to the Change of Address process.
Understand the Legal Agreements and be able to translate the guardrails to the team as they explore new opportunities such as data usage, consumer transparency, economic obligations, etc. to ensure accuracy of product execution and contract compliance.
Provide direction and strategic input to internal teams on product innovation and digital improvements on both MoverSource and MYMOVE.
Work cross functionally to deliver both USPS and MYMOVE initiatives.
Support the VP and work as a team to accomplish all priorities. The VP will own strategy and USPS communication on key initiatives while the Account Manager will focus time and attention on executing initiatives based on plan and perform day to day management functions.

What We’re Looking For

Bachelor’s degree and at least 3 years of related industry experience – digital advertising, direct mail, and print advertising is a bonus
Experience in a business development or account management position at an agency or advertising company.
Experience with marketing and media measurement.
Ability to build strong relationships and rapport both internally and externally.
Experience with in-depth research and problem solving.
Intellectually curious. Takes initiative to dig deeper and understand business initiatives.
Ability to quickly assess client situations and configure mutually beneficial value propositions.
Excellent verbal and written communication skills.
Vast experience with the Microsoft Suite of products (Excel, PowerPoint and Word) and Salesforce.
Proficient in using CRM software and other relevant business tools.
Ability to prioritize and meet multiple deadlines in a fast-paced environment.
High attention to detail and organizational skills.
Ability to think creatively to develop new opportunities where none currently exists.

Compensation

Apply Job!

Cash Compensation Range: $60,000-$90,000
*Note actual salary is based on geographic location, qualifications, and experience.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program

What We’re Looking For

Use this section to outline the skills and attributes that are essential to success in this role, in bullet-point format.

Verbal and written communication skills, collaboration, and teamwork should be highlighted at the top. We consider these core skills, without which no one could succeed at Red Ventures, so to represent their importance in our culture we want to call them out first.

Ability to successfully fulfill expectations for role in a remote or hybrid environment (if role is remote/hybrid)

Job description: Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion. At a Glance This role will support the USPS Strategic Partnership with 3 key goals; maintain a healthy and progressive relationship with key decision makers, increase customer satisfaction with the USPS Change of Address process, and strive for YoY growth via product innovation that increases client and customer engagement. What You’ll Do Own and maintain strong a partnership with the USPS Alliance Business Team, as well as other USPS leaders and stakeholders in areas such as Legal, Privacy, Branding, Business Evaluation, Product Innovation, and Global Payment. Develop strategies to provide beneficial improvements to the USPS brand and its customers as it applies to the Change of Address process. Understand the Legal Agreements and be able to translate the guardrails to the team as they explore new opportunities such as data usage, consumer transparency, economic obligations, etc. to ensure accuracy of product execution and contract compliance. Provide direction and strategic input to internal teams on product innovation and digital improvements on both MoverSource and MYMOVE. Work cross functionally to deliver both USPS and MYMOVE initiatives. Support the VP and work as a team to accomplish all priorities. The VP will own strategy and USPS communication on key initiatives while the Account Manager will focus time and attention on executing initiatives based on plan and perform day to day management functions. What We’re Looking For Bachelor’s degree and at least 3 years of related industry experience – digital advertising, direct mail, and print advertising is a bonus Experience in a business development or account management position at an agency or advertising company. Experience with marketing and media measurement. Ability to build strong relationships and rapport both internally and externally. Experience with in-depth research and problem solving. Intellectually curious. Takes initiative to dig deeper and understand business initiatives. Ability to quickly assess client situations and configure mutually beneficial value propositions. Excellent verbal and written communication skills. Vast experience with the Microsoft Suite of products (Excel, PowerPoint and Word) and Salesforce. Proficient in using CRM software and other relevant business tools. Ability to prioritize and meet multiple deadlines in a fast-paced environment. High attention to detail and organizational skills. Ability to think creatively to develop new opportunities where none currently exists. Compensation Apply Job! Cash Compensation Range: $60,000-$90,000 *Note actual salary is based on geographic location, qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program What We’re Looking For Use this section to outline the skills and attributes that are essential to success in this role, in bullet-point format. Verbal and written communication skills, collaboration, and teamwork should be highlighted at the top. We consider these core skills, without which no one could succeed at Red Ventures, so to represent their importance in our culture we want to call them out first. Ability to successfully fulfill expectations for role in a remote or hybrid environment (if role is remote/hybrid)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...